To communicate well; say what you mean,
mean what you say and do not be mean when you say it.
Communicating clearly and being consistent in one’s actions following communication assists greatly in the cohesiveness of teams and accomplishing objectives. Examining one’s learning and communication styles and those of one’s work colleagues results in the necessary changes for increased productivity and an improvement in the workplace environment.
Topics included in this training:
- barriers to effective teams
- differing personality types affecting effective communication
- generation differences
- clarity in communication
- eradicating assumptions, mind reading
- business etiquette with communication technology: texting, emailing
- clarifying expectations of each other in the team
- the nine (9) roles in a well balanced team
- dealing with issues not personalities
- team roles – strengths / weaknesses
- preventing conflict within and outside the team
team leaders forming teams for projects or day to day activities, newly appointed or existing managers/supervisors, team leaders, HoD’s and principals responsible for one or several teams, understanding the team of two as well as the team of many.
Two (2) full days