Giving and Receiving Constructive Feedback

Value those who give you constructive criticism,
because without them doing so,
you will never reach the peak of what and who you are .

Feedback is essential for all employees in building a productive working relationship as it communicates how they is seen by other people and how they affect other people. It is a way of helping others to consider changing their behaviour, keeping the behaviour “on target” to achieve their goals.

Topics included in this training:

  • the 1st 90 days of service as an employee .
  • preparing the foundations for giving feedback i.e. dealing in facts.
  • the process of giving feedback.
  • how to receive feedback.
  • verbal and non verbal feedback.
  • considering your own biases and prejudices.
  • the do’s and dont’s of listening.
  • dealing with achievements and challenges.
  • focusing on what can be changed and influenced.

Beneficial to those who

  • lead a team of people.
  • are involved in a project team.
  • involved in regular reviews with new and existing staff members.

Recommended Duration: One half (1/2) day