Performance Management: Performance Problems and Improving Performance (Discipline) Procedures

To improve is to change,
 to be perfect is to change more often.

Legally defensible procedures are necessary to ensure that performance management is technically and procedurally correct.

The knowledge and skills required for these interviews would assist in minimising the effects of wrong procedures in handling situations of substandard performance or behaviour.

• role descriptions                           
• the employment commitment
• training plans                                             
• coaching and feedback
• performance review and development interviews               
• counselling / resolution interviews        
• improving performance (discipline) interviews
• dismissal with / without  notice procedures
• personal grievances                                
• the rights of the employee
• the obligations of the employer                        

Beneficial to: Managers, Supervisors, Hod’s, Principals who have the responsibility of matching and choosing staff to fit into any existing culture, environment or team of people. It provides a formula of constructive feedback for Managers to reduce the risk of disciplinary problems occurring.

Recommended Duration: One (1) whole day
Can be held as two half-day modules (4 hours each)